Found
Troubleshooting

My verification selfie won't go through.

  • The TAKE A SELFIE button only works after you tick the consent box above it.
  • "We couldn't see a face in your selfie": retake it facing the camera, in good light, with your whole face visible.
  • "Your selfie does not appear to match your profile photos": make sure your profile photos are recent and clearly show your face, then retake your selfie.
  • "Selfie needed": the upload didn't finish. Check your connection and take it again.
  • If the camera won't open, allow Found to use your camera in your phone's Settings.

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