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Deleting your Found account

You can delete your account from inside the app in a few taps, or ask us to do it for you by email. Either way, the same thing happens.

In the app

  1. Open Found and go to Profile
  2. Tap Settings
  3. Scroll to the bottom and tap Delete Account, then confirm

Works the same on iPhone and Android.

Without the app

Email privacy@foundsocialclub.com from the email address on your Found account with the subject “Delete my Found account.”

We need the request to come from the account's own email so nobody can delete someone else's account. We'll confirm by reply, usually within two business days, and start the deletion the same day we confirm.

What happens next

  • Straight away: your profile disappears from Found. No one can see it, be shown it, or message you.
  • 30-day grace period: if you change your mind, log back in within 30 days and tap Restore. Everything comes back.
  • After 30 days: your account is permanently deleted. That includes your profile, photos, messages, matches, and preferences. This cannot be undone.

What we keep

Almost nothing. The exceptions are records we are required to keep, described in full in our Privacy Policy:

  • The record that you agreed to our Biometric Data Notice: the date, the version you were shown, and whether verification passed. Kept as evidence that consent was given.
  • Purchase records held by Apple or Google for anything you bought. We never hold your card details.

Your verification selfie is deleted the moment your application is approved or declined. We never store the face data from it, so there's nothing left to request.