Account & privacy
Notifications, your data, logging out, and deleting your account. 7 articles
- How do I control my notifications?Go to PROFILE → Settings → NOTIFICATIONS and turn each type on or off: Messages & Direct Connects Matches: when you and someone like each other Event…
- What location information does Found keep?Found only needs your city. If you tap Use my current location when you sign up, we use your location once, round it to about a kilometer, and turn…
- How do I log out?Go to PROFILE → Settings, scroll down, and tap Log Out. This logs you out on all your devices, and that phone stops getting your notifications. To…
- How do I delete my account?Go to PROFILE → Settings. Scroll to the bottom and tap Delete Account. Type DELETE to confirm, then tap Delete My Account. Your profile is hidden…
- What gets deleted, and can I change my mind?Right away: your profile disappears from Found. No one can see it, be shown it, or message you. Within 30 days: if you change your mind, log back in…
- Can I get a copy of my data?Yes. Go to PROFILE → Settings → Download My Data. We'll gather your profile, photos, messages, and activity and email you a download link. The link…
- Where can I read about privacy, or ask a privacy question?Our Privacy Policy explains what we collect, who can see what, and how long we keep it. In the app, you'll find it in Settings under PRIVACY, along…